Winter is officially here and we have received many inquiries about the new City of Pittsburgh Winter Weather Emergency Resource Guide produced by the Office of the Mayor and the Department of Public Works. It provides vital information about both routine and emergency snow removal operations and presents the new snow emergency routes. If you have not received your copy by now through the mail, please call 311 to request one. You may also download your copy.
Please do NOT call 311 during a snow and ice event to request street plowing and salting unless it has not been addressed after 24 hours after the storm. Allow more time for larger snow events. Please do not hesitate to call 911 in case of emergencies.